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Frequently Asked Questions

Please refer to the FAQs below for any questions you may have. If you still have a question not listed here, you can contact Customer Support listed on the page.

Getting Started

How do I “e-sign” my license agreement?

View the How to Create Your E-License guide on the “Getting Started” page. This guide contains step-by-step instructions (along with screenshots) on how to create and e-sign your license agreement. Note as well, there is a lease wizard that walks you through this process with colored prompts for each step once you accept your reservation.

When does the renewal process start each season?

Renewal begins on Mid March - beginning of April of each year.

How do I navigate the map?

Click and drag the map to explore available Recreational License Units (RLUs).• Click on directional arrows to move the map. Click + to zoom in and – to zoom out.• Mouse over and click a marker to view RLU details and to place your bid• Use the RLU Filter to help you find the RLU you want.• Note: RLU boundaries will be displayed on the map when you zoom in.

How should I choose a password?

All account passwords must be a minimum of 10 characters in length. The password must contain one Capitalize letter (ex. ADF), one number(ex.156) and one special character(ex.!@$#). Do not use special characters such as -, /, ?, etc. Do not use a password that is hard to remember or must be written down in order to remember. Examples of Valid Passwords: Password@134 or Hunt$2315 Your EMAIL is your username.

I created an account but I cannot log in or place bids.

Please contact Technical Support by calling (980) 430-6150 or send an email to [email protected] describing the problem you are experiencing.

What is a Recreational License Unit (RLU)?

A Recreational License Unit (RLU) is the term used to identify an individual tract of land that may be licensed by an individual and/or a hunt club for recreational use, such as hunting. The RLU is defined by number of acres, Our boundaries, license length and other characteristics specific to the tract of land. An individual or hunt club may license more than one RLU.

What are the rules for naming a hunt club?

A hunt club may have any name as long as it is no longer than 25 characters in length and is not profane, embarrassing or offensive to the public. Please Note: If more than one Recreational License Unit (RLU) is leased by the hunt club, the club name that is specified when the account is created will apply to all of those RLUs.

Can I View Available Properties Prior to leasing?

Yes, in order to view you must ensure the property is still listed on the website as available. We ask that you wear orange blaze hat/vest for safety reasons. We do not allow any weaponry to be taken onto the property during the viewing process, as you are there to view the property only. If there is a gate or other access point that is locked, you will need to go around it for the viewing process. We advise requesting an entry permit to view the property. Entry permits can be found under the pricing of each property.

When Are Payments Due Each Season?

If you are a returning recreational club or have an individual license, you could have different due dates based on your license type. As a recreational license could be different from a camp license in a different area. Please refer to your renewal information for the correct information. If you are picking up a new property/license, your payment will be due 14 days after placement into your account.

Can a person inquire on more than one property/RLU?

Yes, we do limit if applicable to viewing up to 3 at one time to keep it fair to everyone looking for leases.

Can a person lease more than one property/RLU?

Yes, a person can lease more than one property.

What is the Duration of my Club's Agreement?

The lease agreement is based on the term listed on the website. We run on a specific term, so your lease will end when that term ends. Our standard term is a one -year lease, however, if you pick up later than the start of our standard term, you will not have a full one-year lease.

What About Insurance?

Insurance is included in your license fee and covers the property and your membership. Reference your license agreement for additional information.

Are Commercial Activities Allowed?

No. Commercial activities are not allowed on the property. This includes guide services, commercialized events and subleasing.

What Is The Refund Policy?

There is no refund once a lease is executed. However, Refunds are handled on a case by case basis, subject to the terms of the license agreement.

Can My license Agreement be Mailed?

Licenses are completed 100% online and can not be mailed.

Common Questions

Where can I retrieve a forgotten username password?

Click on the “Forgot Password" link from the Club Login box on the home page. Enter in the email address that was used when setting up the account. An link will be sent to your email to reset your password. Your EMAIL is your username.

When will I receive confirmation about my payment being received?

You will receive a payment confirmation email once your payment has been processed. During the peak of the renewal season, please allow up to 3 weeks past the payment due date before inquiring about whether your payment has been received or not.

What are the acceptable payment methods? Where do I send my payment?

Payment can be made by credit card, e-check, certified check or money order. The payment invoice lists who the certified check or money order should be made payable to as well as where the payment should be mailed to. Please Personal checks are NOT accepted.

How do I download a copy of my club membership list for my club members to sign?

Login to your account on our website, arriving at the “My Account” page. Click on the RLU number. Next, click the “Download License Documents” link from the “License Details” page. A copy of your club membership list can be downloaded by clicking the “Download” link beside the Club Member Roster document.

What is the land posting policy?

Lessees may post the boundaries of the licensed area at their discretion and at their cost. Any fasteners to live trees are limited to plastic or materials that will not harm harvesting or chipping equipment.

What is the refund policy?

Refunds are handled on a case by case basis, subject to the terms of the license agreement.

How Do I Update My Information?

Log-in to your account. Select “Edit” under Account Information on the “My Account” page. Make your changes and click the “Update Account” button. Update your account whenever your club information changes (phone number, address). Please Note: A verification e-mail will NOT be sent to verify changes to your e-mail address. If you need to change your email address, you will need to contact our customer service team to verify your account as we will need to update this since it is now used as your username.

Are guests allowed on the property?

Guests are allowed on the property in accordance with the terms of the hunting license agreement.

What about insurance?

Insurance is included in your license fee and covers the property and your membership. Reference your license agreement for additional information.

How do I remove a member from my club?

Members can be added and removed from a license when the license is created. Members cannot be removed from the license agreement after the license documents have been created.

Can I change the e-mail address for my account?

Yes. Log-in to your account. Select “Update Account” from the “My Club” menu. Make your changes and click on “Save Changes.”

How Soon Can Our Club Members be On The Lease/Start Hunting?

You may not start hunting until you have received notice that your Lease agreement has been legally executed. The club president/ contact person will be notified by email that the license has been executed. At that time, you can access the property as long as the start of the lease has begun. Note some leases you can pick up prior to the start of the new lease, and you cannot be on the lease until the lease actually starts. Please look at your lease start date.

When are payments due each season?

If you plan to renew your hunting license, the signed license agreement and full payments are due as outlined in your agreement. Renewal notices will be sent to you prior to the expiration of your current license.

Are commercial activities allowed?

No. Commercial activities are not allowed on the property. This includes guide services and subleasing.

Can my license be terminated?

Licenses have been revoked in the past due to land sales or breach of contract by the lessee. Generally, at any time during the term, lessor shall have the right upon notice to lessee to immediately revoke and terminate the license and the rights and privileges of lessees. Depending on the situation, refunds may or may not be granted. For specific terms, see the license agreement.

Can I have campsites and/or structures on my licensed property?

All campsites and structures must be approved by MWG. Click here to get a copy of the form to complete and submit for approval.

Is there late fees?

If your payment is not received by the due date, a $250.00 fee will be added automatically to your license fee.

Who Do I Contact If I have a Question?

Please use the contact information found on the contact us page. This will have the appropriate phone number to get you to us or email to send an email for service as well.

What Do The Bidding Status Categories Mean?

Unfortunately, we do not offer bidding on our properties.

What is a Recreational License Unit (RLU)?

When Do The Renewal Process Start Each Season?

Renewals will be sent out within 60-90 days before current lease ends.

How is the Renewal price determined?

License prices will be reviewed every year. Because the price of nearly everything increases with inflation over time, you can expect some license price increases as well. Each tract is evaluated separately based on such things as habitat diversity, presence of all-weather roads, presence of open water, adjacency, current market prices for recreational leases, etc.

When will the Timber on my lease be harvested?

Harvesting can happen on any lease at any time. The age of the timber and the current market determine when harvesting occurs. It is the hunt club’s responsibility to remove tree stands from areas being harvested. Lessor is not responsible for tree stands damaged during timber harvesting or any other time. Note we try to notify you and provide you with a map in most instances of a harvest, but in some instances the contractor has to move on due to weather conditions, availability, or demand of the mill and you may not have received a large notice or any notice at all. We are a working forest, and this is a chance you take with leasing from us.

Who Do I contact if I have a question about my license?

Please use the contact information found on the contact us page. You can contact us via the email provided.

Can I Pay Over The Phone?

We are not set up, with the secure lines necessary or are able to take the information used in the portal over the phone in a manner to ensure your security, so we do not offer over the phone payment options. We do apologize.

Do You Offer Prorating?

We do not offer a possibility of a prorating option until after the first of the new year in the current season. Ex. If the lease is for the 2024-2025 season, we may offer prorating based on the factors of the lease after January 1st of 2025.

Do You Offer Military or Senior Discounts?

Discounts are not offered for current or retired military personnel or a senior discount. We do not offer any type of discount for leases.

Is ATV/Off Road Vehicles use allowed?

ATV/Off Road Vehicles shall be used only as required for transportation in connection with ordinary hunting and fishing activities. These include placing a stand, filling a feeder, pulling a kill, etc. The use of ATV/Off Road Vehicles in wet weather, resulting in excessive damage to roads is expressly prohibited. Please see License Agreement for more details.

Can I Use Signage to Post the Property Boundaries?

Please refer to your lease agreement for the types of posting allowed and all conditions.

Will the license Price Change?

License prices will be reviewed every year. Because the price of nearly everything increases with inflation over time, you can expect some license price increase as well.

Are Locks Allowed?

Most gates allow for a lock to be placed by the hunt club on one side or in combination with other padlocks. Please be aware that other landowners and third parties, as well as our company may have right-away through the same access point, so respect their locks as well.

Are Food Plots Allowed?

Yes, but only following approval. Approval requires a location map, specific seed mix, and planting and maintenance procedures. Once approved Licensee may establish, at licensee’s sole cost and expense. Using the email on our contact us page, You may send the following information to receive approval.

Can we Cut Shooting Lanes ?

No commercial trees can be cut to establish shooting lanes. Licensees will be allowed to cut brush to clean up existing shooting lanes. If you are in doubt as to whether the plants in question are commercial trees or brush, do not cut!

What Can Be Done About Trespassing, Dumping, ETC?

First notify your local law enforcement, including game wardens, conservation officers, forest rangers or state police. Second notify customer service. REMEMBER, you are expected to act responsibly in ALL circumstances. Rude, belligerent, aggressive or threatening behavior is NOT acceptable, and these are terms for cancellation of an agreement.

What Is the Camping Policy?

In general, camping is permitted in designated areas with written permission if the property allows. Please refer to your license agreement for information about camping activities on your RLU.

What about Subleasing?

Subleasing, commercial hunting, or selling of hunting rights is not allowed and will result in CANCELLATION of the license.

Can My License Be Terminated?

Licenses have been revoked in the past due to land sales or breach of contract by the hunting club. Generally, at any time during the term, licensor shall have the right upon notice to licensees to immediately revoke and terminate the license and the rights and privileges of licensees. Licensees shall have the right upon prior notice to licensor to terminate the licensee. For specific terms, see the license agreement. Depending on the situation, refunds may or may not be granted.

Do You Allow Utilities (Electricity, Water, ETC) ?

We do not allow utility services on our property. Please refer to your lease agreement.

Are campsites allowed?

Campsites are allowed with the approval of the property manager. We advised that you send in a map indicating where you would like your campsite to be placed.

Can I Have a Camper on the Lease ?

You must have a campsite area in order to have a camper. Campsites must be approved by the property manager.

Troubleshooting

I'm using the Internet Explorer browser and the website is not looking like it should (images not displaying, broken or jumbled text, etc.). What should I do?

If a website isn’t looking like you would expect it to, such as appearing blank, images not displaying, broken or jumbled text, or out of place menus, there could be some compatibility issues between IE and the website. A quick solution might be adding this site to the Compatibility View list. In Internet Explorer, click the Tools “gear” button and then Compatibility View settings. The site you’re currently on will automatically display in the text field, so all you do is click the Add button and close the window.

Requirements

Are locks allowed?

Most gates allow for a lock to be placed by the licensee on one side or in combination with other padlocks. Please be aware that other landowners and third parties, as well as other Molpus Hunting Licenses, may have right-of-way through the same access point, so respect their locks as well. If lessee places a lock on the gate, licensor must be provided with a key to the lock.

Which web browsers are supported?

For best performance, we recommend using Chrome and Internet Explorer Version 11 or newer.

How do I view PDF files?

You must have Adobe Acrobat Reader installed in order to download the license documents. If you do not have Acrobat Reader you can download it for free from:http://www.adobe.com/products/acrobat/readstep2.html

Can I Have a Different Club Name if I have more than one RLU?

No. The club name you specified when you created your account applies to all RLUs you hold within the same account. Each RLU is distinguished by a separate number, but all belong to the same club. If you want different club names with different memberships, you will need different accounts, with a different email address for each.

What is the role of the Hunt Club Contact

The hunt club contact represents the hunt club and acts as the primary contact. The contact can be any member of the club itself (president, secretary, etc.), but that individual will ultimately be responsible for payment of the license fee. Invoices, dues, and other forms of correspondence for Leases will usually be via e-mail so that person should be someone who has a dependable internet connection and is a frequent user of e-mail. This person is the ONLY person that can reach out for information, maintenance, questions on account.

How do I Add/Remove A member ?

When you log onto your account you will see the option to edit club members, once you click on this option you have the ability to click on “Add” or the list will display, and you can “Edit” or “Delete” members. New members may be added to a hunting club at any time, you will need the members, first and last name, their mailing address and phone number. An email can be added as well but is not a required field. This is the same for removing a member, a member can be removed by just clicking the “X” / Delete next to the club member’s name.

Are Guest Allowed On The Property?

Guests are allowed on the property in accordance with the terms of the hunting license agreement. This expressly state that all guests must sign Release and Waiver of Liability, Indemnity and Hold Harmless Agreement. If a guest does not sign this agreement in advance of coming on the property, they will not be permitted on the property.

How Do I Pay The License Fee?

Payment can be made online with a credit card or ACH (e-check)transaction. Certified checks or money orders are also accepted. No personal Checks or Business Checks allowed. The license fee should be made in one payment, partial payments will not be accepted.

Where Do I Send My Payment?

Please refer to the Payment Invoice that is generated after you have e-signed your license agreement. The payment invoice lists who the certified check, cashier’s check or money order should be made payable to as well as where the payment should be mailed to. Please Note: Only CERTIFIED CHECKS, CASHIER’S CHECKS or MONEY ORDERS are accepted. Personal or Business checks are NOT accepted.

Customer Support

For licensing questions or technical support, contact:

8809 Lenox Pointe Drive, Suite B
Charlotte, NC 28273

: (980) 430-6150

: [email protected]

: Monday - Friday: 8:00 AM to 5:00 PM